Blurry screen message on the SendPro Mailstation

If your SendPro Mailstation screen is blurry, faded or has a halo, follow these steps.
Products affected: SendPro® Mailstation

Issue

The screen is blurry, faded or has a halo image.

Cause

This issue is related to the device being unable to complete scheduled software downloads due to network issues.

Resolution

  1. Disconnect the power cord from the back of the machine.
  2. Leave it unplugged overnight.
  3. Plug the power cord back in firmly.
  4. Tap the power button.

If the issue is not resolved after leaving the unit unplugged overnight.
If you need further assistance, please use the Contact Us options below.

 

UPDATED: 01 February 2022