"Error getting stamp" message on the SendPro Mailstation

If you see the "Error getting stamp" message on the SendPro Mailstation, contact Pitney Bowes support.
Products affected: SendPro® Mailstation
 

Issue

The device displays the message "Error getting stamp" when you try to print postage.

Cause

Account error.

Resolution

Please chat with us for further assistance.

UPDATED: 21 June 2023