"Something went wrong" error on the SendPro Mailstation

If you see the message "Something went wrong" while installing the SendPro Mailstation, follow these steps.
Products affected: SendPro® Mailstation

Issue

The device displays the message "Something went wrong" during installation.

Cause

There is a problem with your account.

Resolution

If you need further assistance, please use the Contact Us options below.

UPDATED: 31 January 2022