"Ink waste pad is almost full..." message on the SendPro C, SendPro+
Please contact us if the message "Ink waste pad is almost full" appears.
Products affected: SendPro® C, SendPro®+ (2H20, R2H20, R2H20M, R1H20C, 1H20C, R1H20CM)
Issue
The message "Ink waste pad is almost full. If you print often, replace it soon to avoid ink overflow" appears.
Cause
Your device catches excess ink in a waste tank with a disposable pad. Approximately 30 days before the ink waste tank becomes full, the message appears.
Resolution
Please contact us to resolve this error.
UPDATED: 16 February 2023