Sending post using Special Delivery rates on the SendPro C, SendPro+

If you use Special Delivery rates, your device now prints a tracking barcode directly onto the mailpiece. You can then track your mail via the Royal Mail website.

You can obtain a list of the tracking numbers printed by viewing or emailing a report on your device. You can also generate a report by using Inview™ within Your Account.

To print Special Delivery rates and view printed tracking numbers, follow the steps in each section below.

• Printing Special Delivery rates
• Viewing printed Special Delivery tracking numbers

Printing Special Delivery rates

1. Tap Envelope Printing on the Home screen.
2. Tap Class.
3. Tap Start Over.
   
4. Tap Royal Mail Special Delivery.
   
5. Tap the desired Special Delivery class and compensation value.
   
6. Tap the type of Special Delivery service you need.
   
7. If prompted, tap Apply or alternatively select any required extra fees or services.
8. Tap Apply to confirm. You return to the Envelope Printing app. A preview of the tracking number appears. You can now frank your mail.
   

Important: You can only print a custom graphic or a custom text message along with a Special Delivery tracking barcode.

Viewing printed Special Delivery tracking numbers

1. Tap SendPro Apps on the Home screen.
2. Tap Manage Accounts.
3. If necessary, tap Got It at the No Sync Required prompt.
4. Tap Reports.
   
5. Tap View & print reports.
   
6. Tap the UK Trackable Products report. You may need to scroll to locate this report.
   
7. Tap Next, then set the time period you want the report to provide.
8. Tap View report to view the report information on your device.
   
9. Alternatively, tap Actions then Email Report to email the report.

Related topics

• Emailing an account report
• Viewing and exporting Special Delivery and Signed For tracking numbers in Inview