Sending post using a Surcharge payment on the DM300M-DM475

A Surcharge Payment allows you to print a custom postage amount on your franking machine. You can enter any value from £0.00 up to £999.99.
Products affected: DM300M™, DM400M™, DM475M™ (G922)
A Surcharge Payment allows you to print a custom postage amount on your franking machine.  You can enter any value from £0.00 up to £999.99.
  1. Select Class.
  2. Select Surch. Pymt twice.
  3. Enter the amount you want to print.
  4. Select OK.
  5. Select Yes to continue.
  6. Insert an envelope into the franking machine or press Tape to print a tape. The franking machine prints the postage.
To exit Surcharge Payment:
  1. Select Class.
  2. Press Options.
  3. Select Royal Mail then select the desired class and mail size, if necessary. You return to the Home screen.

UPDATED: 06 October 2022