"Low Battery" or "Battery Urgent" message on the DM60

Issue

The "Low Battery" or "Battery Urgent" message appears and the franking machine may not print.

Cause

The internal battery is close to the end of its life.

The battery is the franking machine's security that protects your postage funds. If you ignore this message and the battery reaches end of life, you will lose your postage funds.

Resolution

Press Clear/Back to clear the message. Once you clear the message, you can run mail. This solution is temporary. Depending on the state of your battery, this may be unsuccessful.

Contact Technical Support as soon as you get this message to discuss a battery replacement. You cannot replace the battery on your own.