"Low Sector" message on the DM60

Restart your franking machine to resolve the message Low Sector.
Products affected: DM60™ (K722)

Issue

The message "Low Sector" appears and the franking machine will not process mail.

Cause

Your internal franking machine software failed.

Resolution

Restart the franking machine. Follow these steps to restart safely:

  1. Unplug the power lead from the back of the franking machine.
  2. Wait one to three minutes.
  3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.

 

UPDATED: 14 July 2023