Windows error 2809 when installing PC Meter Connect with DM series franking machines

Consult your IT department to complete the installation of PC Meter Connect if Windows error 2809 appears on your computer.
Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™, DM475™ (G922, RG9224M)

Issue

Your computer shows Windows Error 2809 when installing PC Meter Connect.

Cause

Error 2809 occurs when the drivers used to run PC Meter Connect are not being installed properly. This is normally due to anti-virus, windows firewall or some other type of security on the network.

Resolution

Please consult your IT team to complete the PC Meter Connect installation.

If you need further assistance, please contact us.

UPDATED: 03 January 2023