Errors 2544, E2544, 2540, meter disabled or 011b on the DM60, DM110i-DM220i and DM300M-DM475

Restart the franking machine to resolve errors 2544, E2544, 2540, meter disabled or 011b.
Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™, DM475™ (G922, RG9224M, SG922, RG9224)


One or more of the following error codes appears and the franking machine is unable to print postage:

  • 2544
  • E2544
  • 2540
  • Meter disabled
  • 011b


  1. Turn the franking machine off by removing the power lead from the rear of the franking machine.
  2. Wait 30 seconds.
  3. Replace the power lead and wait for the franking machine to initialise.


UPDATED: 14 July 2023