Checking your postage account balance on the DM60

Use your franking machine to check your postage balance within your Pitney Bowes account.
Products affected: DM60™ (K722)

Use your franking machine to check your postage balance within your Pitney Bowes account.

Connect your franking machine, ideally via a SmartLink™ connection, in order to communicate with the Pitney Bowes Data Centre.

  1. Press Funds. The amount left in the franking machine appears.
  2. Press Review (down) until Check balance available? appears.
  3. Press Enter/Yes. Checking PbP Account Balances appears and the franking machine connects to Pitney Bowes. The available amount in the account appears:
    • Prepaid: the amount left of prepaid funds.
    • Other: the amount available with Purchase Power.
  4. Press Enter/Yes to add funds at the Refill Postage prompt. Otherwise, press No to return to the Home screen.

UPDATED: 03 January 2023