Setting up a wired network connection with a SmartLink device on DM Series franking machines

Use a SmartLink device to connect your franking machine to the Pitney Bowes Data Centre.
Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™, DM475™ (G922, RG9224M)

Use a SmartLink™ device to connect your franking machine to the Pitney Bowes Data Centre.

To configure a wired connection with a SmartLink™ device:

  1. Connect your SmartLink™ device to an internet jack on the wall or a router with the included network cable.
    unplug network cable from Smartlink device
  2. Plug one end of the power cord into your SmartLink device and the other end into a power outlet.
    unplug power cord from Smartlink device
    • Your SmartLink device’s lights change colour.
    • Once your device connects to the internet, the Network Connectivity light network icon blinks green.
    • Your SmartLink device’s Ethernet port lights display green for successful connection status and yellow for network activity.
  3. Plug one end of the USB cable into your SmartLink device and the other end into the back of the franking machine.
    unplug USB cord from Smartlink
    • Your SmartLink device’s lights change colour.
    • Once a network connection has been established, your SmartLink device’s USB Connectivity light usb icon turns green, and the Network Connectivity light network icon blinks green.
      SmartLink running correctly
  4. Attach your SmartLink device to your franking machine with the adhesive fastener strips.

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UPDATED: 03 January 2023