Error 46 on the DM110i, DM160i, DM220i and DM300M, DM400M

Restart the franking machine to resolve error 46.
Products affected: DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™ (G922, RG922, G922A, SG922, RG9224, RG922M, RG9224M)


Error 46 appears and the franking machine will not print.


The franking machine has detected a software fault.


You may be able to clear the error by restarting the franking machine. To restart safely, follow these steps:

  1. Unplug the power lead from the rear of the franking machine.
  2. Wait thirty seconds.
  3. Replace the power lead. Check that the wall outlet is functioning correctly.

UPDATED: 17 June 2024