Frozen on Initialising on the DM60 and DM110i-DM220i
Restart the franking machine if it freezes on Initialising.
Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20)
The franking machine cannot progress past the "Initializing" screen.
The franking machine experiences an internal error that prevents normal operation.
Restart your franking machine to resolve this issue.
- Unplug the power cord from the rear of the franking machine.
- Wait thirty seconds.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
UPDATED: 15 June 2023