Finding the MAC Address on the on the DM300M-DM475

The MAC Address is useful for your I.T. or network administrator as they may need the unique address of your franking machine to assist with any connectivity issues.
Products affected: DM300M™, DM400M™, DM475™ (G922, RG9224M)

The MAC Address is useful for your I.T. or network administrator as they may need the unique address of your franking machine to assist with any connectivity issues.

Before you begin, make sure your USB Ethernet adapter is plugged in the back of your machine.

  1. Press Options.
  2. Press Page Down twice.
  3. Select Data Centre Options.
  4. Press Page Down.
  5. Select Network Settings.
  6. The network adapter’s MAC address will be displayed. Take a note of this for your I.T. department or Network Administrator.
  7. Press Home to return to the Home Screen.

UPDATED: 03 January 2023