"Urgent - Battery Low" message on the DM300M, DM400M, DM475
One of the two internal batteries is running low and approaching end of life.
Products affected: DM300M™, DM400M™, DM475™ (G922, RG9224M, SG922, RG9224)
Issue
The message Urgent - Battery Low appears and your franking machine will not print mail.
Cause
One of the two internal batteries is running low and approaching end of life.
Resolution
Press Clear / Back to clear the message and allow you to run mail.
The battery is part of the franking machine security device that protects your postage funds. Should your battery expire, we will need you to return your franking machine to recover your unused postage funds.
UPDATED: 26 June 2023