Add Low Balance Alerts
Learn how to set notification emails when a postage account balance or franking machine balance goes below a chosen threshold. Setting low balance alerts can help reduce disruptions in service.
Add Low Balance Alerts for a Postage Account
- Sign in to the Pitney Bowes Your Account online portal.
- Expand the Your Account dropdown from the top navigation bar and select Email Notifications.
- Select Low Credit Alerts for the required account type i.e Purchase Power or Prepay.
- Under the Email Setting section use the ON / OFF toggle to turn low balance alerts on.
- Enter the amount for when the alert will trigger and select Turn on Email Alerts.
Add low Balance Alerts for a Postage Meter
Note: Low balance alerts can only be turned on for SmartLink enabled devices. This feature is not available for SendPro P devices.
- Sign in to the Pitney Bowes Your Account online portal.
- Expand the Your Products dropdown from the top navigation bar and select Postage Meters.
- Select the required meter.
- Select Set Up Low Postage Email Alerts.
- Enter the amount for when the alert will trigger and select Turn on Email Alerts.
UPDATED: 30 May 2023