Filling the moistener tank on the SendPro C Auto

Your device will need refills of sealing solution in order to seal envelopes. Follow these steps to fill the moistener tank.
Products affected: SendPro® C Auto (7H20A, R7H20A, R7H20AM)

Your device will need refills of sealing solution in order to seal envelopes. Follow these steps to fill the moistener tank.

  1. Check the level of sealing solution in the moistener tank by checking the sight window on the front of the feeder deck.
    Sealing solution sight window
  2. Open the feeder access cover to access the moistener bottle.
    Moistener bottle location
  3. Remove the moistener bottle and place it with the cap up on a flat surface.
  4. Unscrew the moistener bottle cap and fill it with Pitney Bowes sealing solution. Do not overfill the moistener bottle.
    Moistener bottle
  5. Screw the cap back on and place the bottle back in its original site (upside down in the device).
  6. Close the feeder access cover.
  7. If the tank is empty, allow 30 minutes for the moistener brush and wick to get completely wet.

UPDATED: 06 April 2023