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Sending post using Signed For rates on the SendPro C, SendPro+, SendPro C Auto

If you use Signed For rates, your device prints a tracking barcode. You can then track your mail via the Royal Mail website.
Products affected: SendPro® C, SendPro®+, SendPro® C Auto (7H20C, R7H20C, R7H20CM, 7H20A, R7H20A, R7H20AM)

If you use Signed For rates, your device now prints a tracking barcode directly onto the mailpiece. You can then track your mail via the Royal Mail website.

You can obtain the tracking numbers printed by:

  • Viewing or emailing a report on your device.
  • You can also generate a report by using Inview™ within Your Account on your computer.
  • Printing a receipt when franking mail.

To print Signed For rates and view printed tracking numbers, follow the steps in each section below.

Printing Signed For rates

  1. Tap Envelope Printing on the Home screen.
  2. Tap Class.
  3. Tap Start Over.
    Start over
  4. Tap Royal Mail 1st Class or Royal Mail 2nd Class.
    1st or 2nd Class
  5. Tap RM Signed For.
    Royal Mail Signed For
  6. Tap the size of the mail you are sending.
    Signed For mail sizes
  7. Tap Apply.
  8. You can enter a reference of the mailpiece, if desired. For example, you can add a recipients postcode as the reference which you can view within the Manage Accounts app and Inview.
    Enter customer reference
  9. You return to the Envelope Printing app. A preview of the tracking number appears. You can now frank your mail.
    Envelope Printing app with Signed For barcode
  10. Tap Yes if you want to print a receipt as each mailpiece prints. You can turn receipt prompts off, if desired.
    Signed For receipt

Important: You can only print a custom graphic or a custom text message along with a Signed For tracking barcode.

Viewing printed Signed For tracking numbers

  1. Tap SendPro Apps on the Home screen.
  2. Tap Manage Accounts.
  3. If necessary, tap Got It at the No Sync Required prompt.
  4. Tap Reports.
    Reports
  5. Tap View & print reports.
    View and print reports
  6. Tap the UK Trackable Products report. You may need to scroll to locate this report.
    Trackable products report
  7. Tap Next, then set the time period you want the report to provide.
  8. Tap View report to view the report information on your device.
    UK Trackable Products report
  9. Alternatively, tap Actions then Email Report to email the report.

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UPDATED: 06 April 2023