Using the PitneyTrack mobile app in offline mode
The PitneyTrack mobile app provides support for offline receiving and delivery.
Products affected: PitneyTrack® Mobile app, PitneyTrack® Inbound, PitneyTrack® Enterprise
The PitneyTrack mobile app provides support for offline receiving and delivery.
Be aware of the following when using the PitneyTrack mobile app offline:
- You must be connected to Wi-Fi or cellular in order to sign in to the mobile app.
- Once signed in, you can use the Receive, Edit, and Deliver functions while not connected to Wi-Fi or cellular.
- Supported carrier barcodes can be decoded while in offline mode.
- Records created offline are saved locally on the device for up to 40 days for PitneyTrack. Records older than this will be deleted and not uploaded.
- Once the device is connected to Wi-Fi or cellular, pending offline transactions are automatically uploaded.
- The app's search feature will retrieve any records that are stored locally and are less than or equal to 40 days old. Those records may be edited.
UPDATED: 24 June 2026