Using the PitneyTrack mobile app in offline mode

The PitneyTrack mobile app provides support for offline receiving and delivery.

Products affected: PitneyTrack® Mobile app, PitneyTrack® Inbound, PitneyTrack® Enterprise

The PitneyTrack mobile app provides support for offline receiving and delivery.

Be aware of the following when using the PitneyTrack mobile app offline:

  • You must be connected to Wi-Fi or cellular in order to sign in to the mobile app.
  • Once signed in, you can use the Receive, Edit, and Deliver functions while not connected to Wi-Fi or cellular.
  • Supported carrier barcodes can be decoded while in offline mode.
  • Records created offline are saved locally on the device for up to 40 days for PitneyTrack. Records older than this will be deleted and not uploaded.
  • Once the device is connected to Wi-Fi or cellular, pending offline transactions are automatically uploaded.
  • The app's search feature will retrieve any records that are stored locally and are less than or equal to 40 days old. Those records may be edited.

UPDATED: 24 June 2026