Adding a contact to the address book in PitneyShip Pro and PitneyTrack Inbound

You can add new contacts to the address book as needed.
Products affected: SendPro® Online powered by PitneyShip® Pro and PitneyTrack® Inbound

You can add new contacts to the address book.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > Address Book.
  2. Select + Add Contact.
    Select Add Contact
  3. Select Recipient, Sender or both.
    Important: This setting cannot be changed once the user is saved.
  4. Enter the contact information. Enter a valid postcode in the Postcode Search field to auto-fill the address form.
  5. By default, addresses are shared with all users in your enterprise. If you do not want the address to be shared, select the Private box.
    Note: If Private is checked, then Add internal delivery details will not be available (PitneyTrack Inbound only).
  6. Select Add internal delivery details and add the recipient's internal delivery information. (Receiving/PitneyTrack Inbound only)
    Note: If Add internal delivery details is checked, then Private will not be available. Internal delivery information can only be added for shared contacts.
  7. Select Notify all internal deliveries to ensure that the recipient is notified via email of their internal deliveries. (Receiving/PitneyTrack Inbound only)
  8. Select Save and Close.

Adding additional address types (Optional)

If needed, you can add additional address types for this contact. Additional address types apply to this contact only; address types added for one contact will not be visible for other contacts.

  1. Select Add Address. (You may need to scroll down to see it.)
  2. Change the Address Label as needed to indicate the address type. The label you enter will become the name of the tab for that address.
  3. Enter the address information for the contact.
  4. Select Save and Close.
  5. To remove an address, select its tab, then select Remove Address.

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UPDATED: 15 January 2024