Changing or resetting your password in PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Asset, PitneyTrack Inbound, PitneyTrack Enterprise or PitneyLockers
If you do not know your password, you can reset it.
Products affected: SendPro® Online powered by PitneyShip® Pro, PitneyShip® Enterprise, PitneyTrack® Asset, PitneyTrack® Inbound, PitneyTrack® Enterprise, PitneyLockers
If you do not know your password, you can reset it.
- Go to the Sign In page.
- Click the Forgot your password? link.
- In the Email field, enter your username (email address).
- Click Send Reset Link.
- A password reset email will be sent to your email address. It may take up to 5 minutes for this email to arrive.
- Follow the instructions in the email to change your password.
If the password reset email is not received, check your junk and spam folders.
Note: If your organization uses Single Sign-On (SSO), then you will need to use your internal procedures to reset your password.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: 05 January 2026