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Editing a user in PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Asset, PitneyTrack Inbound, PitneyTrack Enterprise, PitneyLockers or Smart Access Management

You can edit users if you need to change their name, role, or permissions.

Products affected: SendPro® Online powered by PitneyShip® Pro, PitneyShip® Enterprise, PitneyTrack® Asset, PitneyTrack® Inbound, PitneyTrack® Enterprise, PitneyLockers, Smart Access Management®

You can edit users if you need to change their name, role, or permissions.

  1. Select Settings > Users.
  2. Locate the user you wish to edit using the search box and filters at the top.
  3. Select the Edit User icon next to the user you wish to edit.
    Edit icon
  4. Change the user's information as needed.
  5. Select Save and Close.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: 05 January 2026