Uploading a new return address graphic on the SendPro Mailstation

Upload a new return address graphic to print on your mail pieces.
Products affected: SendPro® Mailstation HW20

You can use My Graphics to create a new return address, text only or image and text graphic to print on your mail pieces using your SendPro MailstationHW20. To print a text only or an image and text graphic, please see related topics below.

Your SendPro Mailstation HW20 allows you to create and save a maximum of 7 custom graphics this includes images and text, text only and return addresses.

You must upload your graphics in My Graphics via your computer before you can add them to your mail piece.

Note: Graphics will print in black and white.

  • Graphics are not available when using some special services such as 'Royal Mail Signed for'. Your graphic will not print if such a service is chosen.
  • There are 3 default graphics preloaded onto your system. Default graphics can not be removed.

To add an image and text graphic in My Graphics:

  1. Sign in to your account.
  2. Click Your Products to open the drop down list.
  3. Select Postage Meters.
  4. Select the relevant SendPro Mailstation in the product list.
  5. Select MyGraphics.
  6. Read and accept the terms and conditions by ticking I agree to the terms and conditions.
  7. Click Start Creating New MyGraphics.
  8. Click Return Address.
  9. Enter a name for your new return address graphic into the Graphic name text field. This can be a maximum of 16 characters.
  10. Click Next.
  11. Check that the product listed in the top box is the product that you want to populate with your new graphic. For a return address the dimensions in the bottom box must be left at default.
  12. Click Next.
  13. Enter up to three lines of address (maximum 19 characters) and a full postcode in the fields provided.
  14. Click Next.
  15. Preview your return address. If you want to save your return address graphic to your computer, right click on the image and save.
    • If you are happy with the preview click Upload Now. Your new return address graphic will become available to use on your SendPro Mailstation after a few minutes.
    • If you would like to edit the Return Address, click Return to editing to make changes.

Related topics:

UPDATED: 11 April 2024