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"Please enter a valid Invoice Number" message displays when registering for Your Account

Learn how to resolve the message "Please enter a valid Invoice number" when registering for Your Account.

Issue

The message "Please Enter a valid Invoice Number" appears when registering for Your Account

Cause

The invoice number you are using to register is not recognised.

Resolution

  1. Confirm the country flag in the top right corner is the same location as the account address.
  2. Verify the invoice number is correct.

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UPDATED: 28 August 2024