Opening a locker remotely in PitneyLockers

If a recipient is unable to open a locker door, you can open it remotely.

Products affected: PitneyLockers

If a recipient is unable to open a locker door, you can open it remotely.

  1. Select Lockers > Manage Lockers.
    Manage Lockers menu option
  2. Choose your location from the Location menu, then choose your locker bank from the Locker Bank menu.
    Manage Lockers screen
    All of the lockers in the selected locker bank are shown.
    Lockers displayed
  3. Select the All Lockers menu and choose Reserved.
    select reserved
  4. Select the locker you want to open. To open all of the reserved lockers, check the Select All box.
    PitneyShip Pro and PitneyTrack Inbound select locker to open
  5. Select Open Locker to open the selected locker door.
    open reserved

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: 24 September 2025