Picking up multiple packages by opening all the lockers in PitneyLockers

The mailroom administrator can configure the locker so that when you pick up multiple packages, all of the lockers assigned to you open at the same time.

The mailroom administrator can also configure the system so that each locker opens one at a time. You open one locker, retrieve the package, close the locker and proceed to the next. Refer to Picking up multiple packages one locker at a time.

Setting up the system to open all the lockers at the same time

1. Select Settings > General Settings under Lockers.
2. Select the Package Pick up tab.
3. Set the Multiple Packages toggle to On.
4. Select the Package Drop off tab.
5. Set the Single QR Code for Multiple Packages toggle to On.

Picking up all the packages

1. Go to the locker kiosk with your ID badge or the email containing your QR code.
2. Tap Collect an Item. The screen you see depends on the local configuration of your lockers.
3. Follow the prompts to tap your ID, scan your code, or tap Enter Code Manually. The screen you see depends on the local configuration of your lockers.
   • If you choose to enter the pickup code, use the keyboard to enter the pickup code.
   • Tap Submit.
4. Using your finger, sign for the package in the area provided.
   

5. Tap Submit. The kiosk displays all of the lockers assigned to you and their locations. As soon as the system opens the locker doors, it starts a count down.
6. Go to each locker and collect your packages.
7. Close each locker door. You return to the Home screen.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.