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Creating a shipping label for Northern Ireland in PitneyShip Pro

You can create and print a shipping label for a package being sent to Northern Ireland.

Products affected: PitneyShip® Pro

The overall process for adding a label is the same for all carriers, although package sizes and services may vary. This article documents processing a mailpiece for Northern Ireland.

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  1. Before you begin
  2. Enter the recipient address and details
  3. Select your package size and service
  4. Enter type of items
  5. Add customs information for B2B and Add customs information for B2C
  6. Print the shipping label

number-1 Before you begin

Starting on 1 May 2025, new rules called The Windsor Framework will be in place for sending goods from Great Britain to Northern Ireland. If you send large letters and parcels you will need to give extra information, depending on whether the item is being sent Business to Business (B2B) or Business to Consumer (B2C).

Whether you are sending the item to a business or a consumer you will need to know if the recipient uses a export license or not.

If you are sending the item to a business, you will need to know:

  • Your HS Tariff code.
  • Your Economic Operators Registration and Identification number (EORI number).
  • The recipient's EORI number.
  • Your UK Internal Market Scheme authorisation number (UKMIS number) or the recipient's UKMIS number.

Further information can be found using the Royal Mail and UK Government websites.

Important: Ensure you use the correct information to help prevent delays, customs charges or your mail being returned to you.

number-2 Enter the recipient address and details

  1. On the Send a Parcel tab, select Create Shipping Labels. You can also select a preset from this screen if you have presets already saved.
  2. Select Create New.
  3. Check that your sender address is correct and that an email address is populated. You will be unable to send mail if an email address is not associated with your sender address.
  4. Add the recipient's name (required) and company (optional).
  5. Enter the recipient address, or select the address book icon to select an address from the address book. If the recipient address is a residential address, check the Residential box below the address.
  6. (Optional) Tick Sender or Recipient or both if you would like an automated email notification of the package tracking number sent. Enter the email address for the notification email. Add a comma in between email addresses if you require more than one email sent.

number-3 Select your package size and service

  1. Select your packaging type from the drop down menu.
    Drop down menu of packaging type.
  2. Enter the weight. If you have an attached scale, select Get Weight to weigh the item on the scale. If you have more than one scale, select the arrow next to the Get Weight button to select your scale.
  3. Select Shop Rates and Services. Here you can select the type of service you require including Signed For or Special Delivery Guaranteed services if they are available for your mail piece. The cost will be shown to the right of the service option.
  4. Select your desired service and select Choose Service.
  5. Select whether your mail is a Shipment to a Business or Shipment to a Consumer.
    b2b or b2c selection 

number-4 Enter type of items

  1. Select the Export Type from the drop down list.
  2. Select +Add First Item.
  3. Complete the Shipment contents form and select Save.
  4. Select +Add Another Item to add further items or select Save and Close.

number-5 Add Customs information

Follow the instructions to add either B2B or B2C customs information.

B2B customs information

  1. In Additional Customs Information, select +Add Customs.
  2. Complete the required customs information in the fields provided. You must enter both the sender and recipient EORI references and at least one UKIMS reference. If necessary, tick the Export Licence Required box.
    Additional customs information form- adding EORI number   
  3. Select Save and Close.

B2C customs information

  1. In Additional Customs Information, select +Add Customs.
  2. Complete the required customs information in the fields provided. If necessary, tick the Export Licence Required box.
    Customs information form 
  3. Select Save & Close.

number-6 Print your label

  1. Tick the box to agree to the requirements of the postal authority or carrier.
  2. Click Print Shipping Label.
  3. In the Select a print size field, ensure either Roll - 4 x 6 or A4 is selected as required. If available, Parcelforce services must be printed on A4 sheets.
  4. View the print sample.
  5. Click Print.

Carrier services and packaging

For further information about size and weight restrictions, visit the carrier's website:

Related topics

UPDATED: 30 April 2025