Printing a shipping label to Northern Ireland on the SendPro C, SendPro+, SendPro C Auto
Products affected: SendPro® C, SendPro®+, SendPro® C Auto (2H20, R2H20, R2H20M, R1H20C, 1H20C, R1H20CM, 7H20C, R7H20C, R7H20CM, 7H20A, R7H20A, R7H20AM)
Print shipping labels to Northern Ireland for Royal Mail services.
- Before you begin
- Select the carrier
- Add the sender and recipient addresses
- Enter the item dimensions and shipping location
- Enter the type of items
- Add customs information for B2B and Add customs information for B2C
- Select the shipping service required
- Print the shipping label
Before you begin
From 1 May 2025, new rules called The Windsor Framework will be in place for sending goods from Great Britain to Northern Ireland. If you send large letters or parcels you will need to give extra information, depending on whether the item is being sent Business to Business (B2B) or Business to Consumer (B2C).
Whether you are sending the item to a business or a consumer you will need to know if the recipient uses a export license or not.
If you are sending the item to a business, you will need to know:
- Your HS Tariff reference.
- Your Economic Operators Registration and Identification reference (EORI reference).
- The recipient's EORI reference.
- Your UK Internal Market Scheme authorisation reference (UKIMS reference) or the recipient's UKIMS reference.
Further information can be found using the Royal Mail and UK Government websites.
Important: Ensure you use the correct information to help prevent delays, customs charges or your mail being returned to you.
If you do not have a w1110 or PB-SP100 (1E36, 1E42, 1E46, 1E49 or 1E52) label printer you can print a shipping label from your PitneyShip Pro account.
Select the carrier
- Tap Parcel Shipping on the Home screen.
- Tap Royal Mail and ParcelForce.
Add the sender and recipient addresses
- The sender address is required. Use the Address Book or enter it manually.
- Select a cost account, if enabled. If this field contains an account, check the account is correct.
- Tap Continue.
- Tap the Address icon to select the recipient address from the Shipping Address Book. Alternatively, manually enter a postcode and scroll to the desired address.
- Tap Continue.
Enter the item dimensions and shipping location
- Enter the size of the item in centimetres within the Dimensions boxes.
- Tap Weight.
- Select how you want to enter the weight of the item:
- Tap Scale, then place the item on the scale. Tap Apply or
- Manually enter the weight of the item if you know the weight. Tap Apply.
- Select whether you are sending the item to a business or a consumer.
- Tap Continue to proceed.
Enter the type of items
- Enter the type of items.
- Tap Continue.
- Tap + Add an Item.
- Enter a description of each item, including the quantity, weight, value, where the item was made and your HS Tariff code. The HS Tariff code is required when sending B2B; it is optional when sending B2C.
- Tap Save or to add additional items, tap Save and Add.
- Tap Continue.
Add Customs information
B2B customs information
- Complete the required customs information in the fields provided. You must enter both the sender and recipient EORI references and at least one UKIMS reference.
- If necessary, tick the Export Licence Number Required box.
- Tick the box to agree with the prohibited and restricted items list.
- Scroll and tap Continue when done.
B2C customs information
- If necessary, complete the customs information in the fields provided.
- If necessary, tick the Export Licence Number Required box.
- Tick the box to agree with the prohibited and restricted items list.
- Scroll and tap Continue when done.
Select the shipping class required
- Tap the class you wish to use. For certain classes extra services are available.
Print the shipping label
- To print the label, tap Print.
- (Optional) On the Label Options screen, tap Print Sample to print a sample label or to add a memo onto the label. Enter further information about your item, if prompted.
- Tap Print again and the label prints.
- The carrier screen reappears. You can now print another label.
UPDATED: 30 April 2025