Pay As You Go Explained

Learn more about your Pay As You Go account, invoices and transactions.

Pay As You Go collects payment by Direct Debit each time you print shipping labels or add funds to your franking meter. You will receive an itemised invoice against each Direct Debit payment. 

Payment Methods

Direct Debit is mandatory for all Pay As You Go accounts.

Invoice Items Explained

Meter refill

The value of any postage added to the meter. 

Shipping Label

Shipping labels produced via the PitneyShip Pro application.

Royal Mail underpayment or rebate

Transactions and administration fees applied on behalf of Royal Mail for an item of mail that has been processed at the incorrect value. For further information, please contact Royal Mail.

Unused Postage Credit

Unused postage funds from a withdrawn postage meter that have been credited to the account.

Can I reduce the invoice and payment frequency? 

To reduce the invoice and payment frequency, it is recommended to add enough funds to last a month or more. If you have multiple locations or are using multiple meters, we recommend asking all sites to add funds on the same day each month to avoid multiple invoices being generated during the month. By adding funds less frequently you may also be able to save on meter refill charges.

UPDATED: 01 August 2025