Dropping off a package that's been received in PitneyTrack without a reserved locker in PitneyLockers

You can receive a package in PitneyTrack without reserving a locker, then choose an available locker and add a recipient's package to that locker directly at the kiosk.

Products affected: PitneyLockers

You can receive a package in PitneyTrack without reserving a locker, then choose an available locker and add a recipient's package to that locker directly at the kiosk. The kiosk will recognize the recipient from the tracking number.

  1. Tap the Log in icon on the Home screen. Follow the prompts to scan your code or enter your login details.
    login icon
  2. Scan the shipping label barcode or enter the tracking ID of the package.
    Scan package barcode

    Enter tracking ID
  3. Select the locker size. If the recipient requires a wheelchair-accessible locker (35-123 cm above the floor), select I need an accessible locker.
    Choose Locker Size
  4. The kiosk screen then displays the locker number and the system opens the locker.
  5. Place the package in the locker and close the locker door. Return to the kiosk.
  6. Tap Done.
  7. Tap the Log in icon on the Home screen, then tap Log out.
    login icon

UPDATED: 08 September 2025