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Disabling the prompt to add to an existing reservation in PitneyLockers

You can disable the ability to add packages to an existing reservation if you have security requirements that a locker not be opened by anyone but the recipient.

Products affected: PitneyLockers

You can disable the ability to add packages to an existing reservation if you have security requirements that a locker not be opened by anyone but the recipient. Each package for a recipient will be delivered to a new locker.

  1. Click Settings > General Settings (under Lockers).
    settings lockers menu
  2. Select the location from the Location menu, then select the locker bank from the Locker Banks menu.
  3. Select Package Drop Off.
  4. Set the slider for Add to Existing Locker Reservation to OFF to disable the option.

Related topics

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: 23 September 2025