Customizing kiosk timers in PitneyLockers
Products affected: PitneyLockers
You can customize four timers on the kiosk. This prevents the kiosk from being stuck on a page after an incomplete session, such as leaving a door open or not logging out. You can set the timer from one to fifteen minutes for all the settings.
Locker Access After Pickup
Set a "grace period" for recipients to reopen lockers after picking up packages. This is useful in case a recipient didn't pick up all the items in a locker. The locker can't be reserved for the next delivery until this reopen timer expires.
Return to Home After Pickup
Set how long the screen displays the location of the open locker during a pickup. If a recipient doesn't close the door completely, the kiosk will return to the Home screen when the timer expires.
Return to Home on Inactivity
Set how long the kiosk screen stays open before returning to the Home page. This is useful when a recipient starts a session and walks away without completing a pickup.
Admin Session Timeout
Set how long the Admin screen stays open before returning to the Home page. The is useful for when a mailroom administrator logs in but doesn't log out.
- Click Settings > General Settings (under Lockers).
- Scroll to Timer Settings.
- Make your desired changes to the relevant setting.
Related topics
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: 23 September 2025