Adding an asset on the PitneyTrack mobile app
You can add assets using the PitneyTrack mobile app to track their assignment, location, and movement.
Products affected: PitneyTrack® Asset, PitneyTrack® Mobile app
You can add assets using the PitneyTrack mobile app to track their assignment, location, and movement.
- Sign in to the PitneyTrack mobile app.
- If prompted, select your Location.
- Select Asset. If you are already in the Receiving section of the app:
- Select the More icon in the lower right.
- Select Manage Asset.
- Select Add New Asset.
- Scan the asset barcode, enter the Asset ID manually, or click + to generate a unique asset ID.
- (Optional) Enter a Description for the asset. You can also scan a barcode into this field.
- Select the Status of the asset.
- Select the Event.
- (Optional) Enter any Comments. You can also scan a barcode into this field.
- The location defaults to your site. To change it or select a more specific location, tap Location.
- To add photos:
- Tap Attach in the upper right.
- Select the option for how you want to add the photo.
- If you select Take Photo, aim the camera at the package, then tap the camera icon to capture the image.
- To add more photos (limit 5), aim the camera and tap the camera icon again.
- To delete a photo, tap it, press and hold to select it, tap the trash can icon.
- Once all photos have been taken, tap Done.
Note: When uploading images using the Take Photo with Camera option, the photos are not retained in the device gallery / camera roll. When uploading images from the gallery / camera roll, the images will remain on the device.
- Under Assigned To, tap Recipient to select who the asset is assigned to.
- Complete any custom fields as instructed by your administrator.
- (Optional) Tap Get Signature to add a signature.
- Select Save.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: 05 January 2026