Address book settings in PitneyShip Pro or PitneyShip Enterprise, PitneyTrack Asset, PitneyTrack Inbound, PitneyTrack Enterprise and PitneyLockers
Products affected: SendPro® Online powered by PitneyShip® Pro, PitneyShip® Enterprise, PitneyTrack® Asset, PitneyTrack® Inbound, PitneyTrack® Enterprise, PitneyLockers
You can set a default sender address, have new recipient addresses automatically added to your address book, and prevent users from managing shared contacts.
In this article:
- Automatically saving addresses to your address book
- Setting the default sender address
- Preventing users from managing shared contacts
- Requiring a Personnel ID for internal deliveries
Automatically saving addresses to your address book (shipping products only)
When you enter new recipient addresses on labels in PitneyShip Pro and PitneyTrack Inbound, you can have them automatically saved to your address book.
If you have a SendPro P, SendPro MailCenter, and you enable auto saving in PitneyShip Pro and PitneyTrack Inbound, that change will also impact any meters that are connected to that PitneyShip Pro and PitneyTrack Inbound account.
- Select Settings > Preferences.
- Select Always save new recipient addresses while creating a shipping label.
- If this is checked, then the “Save Address” option will not be shown when creating a label and all recipient addresses will be automatically added to your contacts.
- If this is not checked, then the "Save Address" option will be shown when creating a label so that you can choose each time whether you wish to save the recipient address in your contacts.
Setting the default sender address (shipping products only)
You can set the default sender (from) address used for shipping labels and stamps.
- Select Settings > Preferences.
Preventing users from managing shared contacts
Enterprise administrators can prevent users from managing shared contacts. If this setting is enabled, users will only be able to create, edit, and delete their own private contacts. This means that when users create contacts, the Mark As Private box will be checked and cannot be unchecked. Thus, contacts will only be visible to the user who created them.
- Select Settings > Address Book.
- Select the Contact Settings tab.
- Select the slider next to Don’t allow user to manage shared contacts to turn it on.
Requiring a Personnel ID for internal deliveries (PitneyTrack only)
You can assign a unique identifier, known as the Personnel ID, to each contact to prevent duplicate contacts. This can be an employee ID, student ID, etc. If you require that the Personnel ID is collected for internal deliveries, users can scan an ID card as Proof of Delivery.
- Select Settings > Address Book.
- Select the Contact Settings tab.
- Select the slider next to Require Personnel ID for internal deliveries to turn it on.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: 05 June 2026