Global eCommerce Cross-Border Shipping Support
Get detailed tracking events and carrier information for your package(s):
Track a Package
Find answers and assistance for Pitney Bowes Global Shipping Programs (GSP) using the following contact information:
Amazon deliveries
- Navigate to: www.amazon.co.uk
- Login to your Amazon account
- Select “All” far left:
- Under “Help & Settings” – Select Customer Service
- I Need More Help
- Chat Window Will Open For Support
eBay inquiries
- Navigate to eBay.co.uk
- Login to your eBay account
- Select ‘Help and Contact’ at the bottom of the page
- Select ‘Sign in’
- Select ‘Contact us’ at the bottom the page
- Choose the relevant option for your enquiry
PayPal inquiries
- Navigate to www.paypal.co.uk
- Login to your PayPal account
- Select ‘Contact us’ at the bottom of the page
- At the bottom of the page select either:
- Message us
- Ask the community
- Resolution center
- Call us
If you have any questions or queries linked to orders placed via the Cross-Border Shipping Program (Borderfree) or any other services offered by other retailers, please contact the retailer directly by following the steps above.
UPDATED: 23 March, 2022