Global eCommerce Cross-Border Shipping Support

Get detailed tracking events and carrier information for your package(s):

Track a Package


Find answers and assistance for Pitney Bowes Global Shipping Programs (GSP) using the following contact information:

 

Amazon deliveries

 

  • Navigate to: www.amazon.co.uk
  • Login to your Amazon account
  • Select “All” far left:
  • Under “Help & Settings” – Select Customer Service
  • I Need More Help
  • Chat Window Will Open For Support

 

eBay inquiries

 

  • Navigate to eBay.co.uk
  • Login to your eBay account
  • Select ‘Help and Contact’ at the bottom of the page
  • Select ‘Sign in’
  • Select ‘Contact us’ at the bottom the page
  • Choose the relevant option for your enquiry

 

PayPal inquiries

 

  • Navigate to www.paypal.co.uk
  • Login to your PayPal account
  • Select ‘Contact us’ at the bottom of the page
  • At the bottom of the page select either:
    • Message us
    • Ask the community
    • Resolution center
    • Call us

 

If you have any questions or queries linked to orders placed via the Cross-Border Shipping Program (Borderfree) or any other services offered by other retailers, please contact the retailer directly by following the steps above.

 

UPDATED: 23 March, 2022