Breaking Barriers: How Smart Lockers Help Food-Insecure Students Access Critical Resources

Across the country, food insecurity is a growing issue on college campuses. Many students struggle not only with academic pressure, but also with basic needs like access to nutritious meals. Despite the growing presence of campus food pantries, significant barriers remain—the stigma, limited operating hours, and inconvenient locations often prevent students from getting the help they need.

73% of college students are considered non-traditional, meaning they don’t fit the stereotypical mold of a recent high school graduate supported by their parents. For many, attending college involves balancing work, caregiving responsibilities, and financial instability. In fact, according to a survey by the Hope Center, 29% of students at four-year colleges report experiencing food insecurity. *

While campuses have responded by increasing the number of food pantries, only 38% of food-insecure students use them.

Why is this? The answer is complex. Some of these students report feelings of embarrassment with using a campus pantry. Limited operating hours along with inconvenient locations, or closures during breaks—also hinder their access. Many pantries are volunteer-run, often by students, also adds to the constraints on staffing and resources.

Smart Lockers: A Modern Solution for an Ongoing Problem

To combat these challenges, some universities are turning to innovative solutions—namely, Smart Lockers. These secure, automated lockers are transforming the way food pantries operate and how students receive assistance.

Here’s how Smart Lockers are making a difference:

For Students:

Smart lockers provide 24/7 access to essential items, making it easy for students to pick up dry goods and supplies even when the campus pantry is closed—whether it’s late at night, over the weekend, or during holidays. Smart Lockers offer discreet access, allowing students to collect what they need privately and without fear of judgment. Conveniently located in central areas, these lockers save time and effort, while automatic notifications ensure students know exactly when and where to retrieve their items. Every transaction is tracked, creating a seamless and transparent experience.

For Pantry Staff:

Smart lockers also benefit campus pantry teams by improving operations through a streamlined, user-friendly workflow. Items are stored securely, remaining protected and accessible outside regular hours. This enables campuses to extend services of the pantry without requiring additional staff coverage. Plus, smart lockers can be managed remotely, giving staff the ability to monitor usage, address issues, and ensure everything runs smoothly—even from off-site.

A Step Toward Equity

Implementing Smart Lockers isn't just about convenience—it’s about ensuring all students, regardless of their background or circumstances, have access to the essential resources that support their academic success and personal well-being.

As higher education institutions continue to adapt to the evolving needs of their student populations, embracing modern tools like Smart Lockers can help dismantle stigma, increase access, and create a more supportive campus environment for all.

Hope Center Survey, 2021