Tag: delivery

Blog posts tagged with "delivery"
Density, schmensity
Episode 14 – Barriers to multicarrier ahead of peak and 2023
11/07/22BOXcast
Drumroll, please: The winners of the 2022 BOX awards
We recognize online retailers who demonstrate excellence in three pillars of the ecommerce order experience: Checkout, Tracking, and Unboxing.
5m read10/06/22BOXpoll
Retailers’ top tracking priorities
Delivery tracking is a highly mature and largely commoditized space with several dozen providers of tracking software, in addition to solutions offered by carriers themselves.
09/30/22BOXpoll
Don't be a hoser: What Canadians expect from online order experiences
This month on BOXpoll, we’re focusing on Canadian consumers, digging into their sentiments about ecommerce with a lightning round of delivery questions.
09/30/22BOXpoll
No post on Sundays
This month on BOXpoll, we wanted to get more insight into how consumers think about delivery days.
08/29/22BOXpoll
Share your ETA when you’re OTW
77% of consumers wish more retailers offered estimated delivery time as part of tracking, but more than half notice it’s often inaccurate.
3m read07/21/22BOXpoll
Powered by recycled Nespresso pods
Episode 9 – The great dispersion challenges sustainability
20m read07/01/22BOXcast
Too many cooks in the kitchen?
42% of retailers give their logistics and operations leaders final authority on choosing a delivery carrier, while only 27% give operations teams the same authority for carrier rating and manifesting software.
5m read06/15/22BOXpoll
Is normal really back?
While COVID is now at the bottom of shoppers’ reasons to buy from home, more than half (56%) said their motivations for buying online have changed since the peak periods of the pandemic.
6m read06/15/22BOXpoll
Let's issue refunds in Bitcoin (and other ways to lower return rates)
Episode 8 - BOXscore Deep Dive Pt. 2
06/01/22BOXcast
Podcast
Multicarrier appears to be a privilege
More than one-third (39%) of U.S. online retailers cite fear of losing volume discounts as a top obstacle to furthering their multicarrier strategies
4m read05/12/22BOXpoll
Is tomorrow worth 3 dollars?
Episode 7- Mystery shopping experiences
05/01/22BOXcast
Podcast
International carts gone MIA
Expectations around cross-border delivery aren’t changing—but more international shoppers think shipping is too slow.
3m read04/12/22BOXpoll
The 2022 definition of fast....is basically the 2021 definition of fast
Despite being anxious to get back to pre-pandemic lives, consumers are still gauging speed through a COVID lens
3m read04/12/22BOXpoll