Blog posts tagged with "home-delivery"
Curb (or couch) your enthusiasm?
We ask consumers whether buy-online-pickup-somewhere is eating into the popularity of home delivery
Is crime hurting in-store or online sales more?
Concern about crime is causing more than a third of consumers to change their shopping behaviors.
Exchange rates change minds
A stronger dollar drives second thoughts among cross-border consumers
Is waiting still the hardest part?
We ask cross-border consumers how their expectations have changed about delivery speed
Big in China
While apparel & accessories are popular everywhere, these categories do particularly well in specific cross-border markets.
Speed is in the eye of the beholder
Here’s where distance doesn’t lower shipping expectations among cross-border consumers.
Southern exposure: Canadian attitudes towards US brands
Canadian consumers report spending 41% of their total online purchases with US-based retailers.
Long distance relationships are hard
Brexit agreement redraws lines among cross-border consumer behaviors.
Porch piracy is a problem. Or so I’ve heard.
7 in 10 say that it’s a problem that needs to be solved ASAP. 1 in 5 have actually experienced it.
How many deliveries are too many?
More than half of consumers have become more aware of the growing mountain of boxes at their doors since the start of the pandemic. Few feel inclined to change it.
Reconsidering the need for speed
In the aftermath of pandemic-fueled shipping delays and in anticipation of ecommerce’s largest peak ever—we asked consumers, what does “fast” shipping mean anymore?
“It’s always been a hassle, but now…”
Consumers, delivery tracking…and anger management
Curbside pickup is having a moment
So why do 1 in 4 consumers feel like they're being put to work?
Sad returns: the challenge with in-person drop-off
Among pandemic-weary consumers, nearly half find the process annoying.
Guess who’s coming to deliver
Recognition and uncertainty reshape consumers’ relationships with delivery drivers.
Online shoppers are protecting themselves from germy packages.