Software, Subscription and API Terms and Conditions - U.S.

Updated: April 8, 2024

The terms referred to below apply to transactions in the United States only and supplement the Pitney Bowes Terms. For terms outside the United States, please contact your Pitney Bowes representative.

On-Premise Software

If you ordered any of the following products, your use will be governed by the terms located at www.pitneybowes.com/us/sendtech-terms/on-premise-software-license-terms-conditions.html:

Business Manager
ConnectRight® Mailer
Envelope Designer Plus
File-Based Processing Software
PB First™
Relay® Integrity Pro
SendSuite® Desktop
SendSuite® Tracking

The terms set out in the link above will supersede any shrink-wrap or click through agreement received with the product.

On-Demand Subscription Services (NOT under a Term Commitment Order)

If you ordered any of the following products, your use will be governed by the terms located at www.pitneybowes.com/us/sendtech-terms/terms-of-use-on-demand-subscription-services.html:

Cost Accounting
Enhanced Support Services
INVIEW™ Analytics
MyGraphics™ Designer System
ParcelPoint™ Smart Locker Management
PitneyAnalytics® solution
PitneyShip®
PitneyShip® Enterprise*
PitneyShip® Pro*
PitneyTrack™ Inbound*
Relay™ Integrity Express
SendPro® 360 Analytics
SendPro® 360 Locker Management
SendPro® 360 Receiving
SendPro® 360 Sending
SendPro® Enterprise*
SendSuite® Tracking Online
TrackmyMail®

* The On-Demand Subscription Services terms above apply UNLESS you procured this product under a Term Commitment, in which case refer to the section below entitled “Subscription Services (Term Commitment)”. If you ordered our product under a Term Commitment, your Order will state “Subscription Services Agreement (Term Commitment)” at the top of the Order.

Subscription Services (Term Commitment)

If you ordered any of the following products under a Subscription Services (Term Commitment) Order, your use will be governed by the terms located at www.pitneybowes.com/us/sendtech-terms/subscription-services-term-commitment.html which obligate you to pay us for the term stated on your Order:

PitneyShip® Pro
PitneyShip® Enterprise
PitneyTrack™ Inbound
SendPro® Enterprise

Shipping 360™ API Subscription Services

If you ordered an API, your use will be governed by the terms located at www.pitneybowes.com/us/sendtech-terms/api-license.html.

Third Party Software

If you ordered any of the following products, your use will be governed by the terms found by clicking the hyperlink(s) opposite the name of the licensed product.

PlanetPress Suite® 7: License Agreement and Maintenance Terms

PlanetPress Suite® Connect and OL Connect®: License Agreement and Maintenance Terms

Prior Terms

Prior terms