Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
- I see the message "Give root password for login". What should I do?
- I see the message "Balance Too Low" or "Insufficient Funds" on my meter when I try to refill postage funds. What should I do?
- How do I ensure that the USPS rates on my meter are up-to-date?
- I'm sending mail using Electronic Return Receipt (ERR) and I need a 9-digit Mailer ID. What should I do?
- I want to print my company logo image on my mail. What should I do?
- How do I upload my new graphic to my meter, so I can use it when I print postage?
- How do I replace my print head?
- My printer is printing blurred or streaky lines. What should I do?
- A piece of mail is jammed inside my machine. What should I do?
- Envelopes are not feeding into my machine. What should I do?
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UPDATED: May 12, 2021