Stuck on the message "Please wait" when printing shipping labels on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
Reboot your device to resolve the message Please wait when printing shipping labels.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro C Auto (2H00, 8H00, 9H00)
When you tap the Print button in shipping labels, the message "Please wait" appears and remains on the screen. The shipping label does not print.
- Sign out of Create Shipping Labels.
- Restart the device:
- Unplug the power cable. The screen should turn off after 10 seconds.
- Wait 30 seconds.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is functioning correctly.
- Quickly tap and release the power button to turn the device back on.
UPDATED: April 11, 2022