Skip to main content
Support
Track A Package
Ship & Mail
Financial Services
Resources
Buy Supplies
Sign In
Sign In
Support
United States
Office Ship & Mail
Postage Meters
Online Postage
Mail Accounting & Expense Management
Ecommerce & Retail Solutions
Order Fulfillment
Delivery Services
Returns
Parcels & Packages
Parcel Locker
Package Tracking Solutions
Consumer Connect
Mailing Services
First Class Mail
Marketing Mail / Direct Mail
Bound Printed Matter
Mailing Equipment & Software
Mailing Software
Addressing Equipment & Printers
Letter Openers & Folders
Folders Inserters
Shredders
Shipping & Postage Payments
Line of Credit
Prepaid Deposit Account
Financing
Equipment Financing
Working Capital
Industries
Manufacturing
Healthcare
Construction
Postal Resources
Postal Rate Change
Postal Information
Support
Postage Meters Support
Account Support
Mailing Equipment Support
Connectivity Support
Communications
Blog
News
Events
Back to Top
Top
Pitney Bowes Support
Updating your software and USPS rates for DM125 and DM225 (PR00, PR05, PRL1, PRL5)
Updating your software and USPS rates for DM125 and DM225 (PR00, PR05, PRL1, PRL5)
Products affected: DM125™ (PR00, PR05) and DM225™ (PRL1, PRL5)
Follow these steps on your meter to update your software and USPS rates:
Conduct a Postage by Phone balance inquiry:
Press the
Add Postage
key.
Select
Check PBP balance
from the menu display.
When
Add Postage Yes/No
displays, press the red
No
button to continue with your system update.
Select
Get Update Now
to start your download procedure.
Your meter returns to the
Home
screen when your new software download completes.
Related articles
See
Installing the DM100i-DM225
for help connecting your system
USPS rate update tips and troubleshooting
Connection errors on the DM100i-DM225
Resolve a frozen software download or rate update
UPDATED: February 23, 2021
Contact Us
Live Chat
Open Now
Mon - Fri, 8am - 8pm ET
Sales team hours are 8am - 6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon - Fri, 8am - 8pm ET
Create a case
Submit support requests
(Sign in required)