Resetting a T6WE Wedge Scanner for SendSuite Tracking Online

Print this support article
Products affected: SendSuiteĀ® Tracking Online
It may become necessary to reset a T6WE to its initial state in order to resolve undesirable behavior. Follow the steps below to perform a successful device reset.
  1. Be certain that the scanner is plugged into a USB port of a running computer, and that the scanner is powered on.
  2. Scan the Set Factory Defaults barcode.
  3. Scan the next three barcodes in sequence to apply the original programming.
  4. Verify the scanner behavior by implementing it in the desired workflow.

UPDATED: April 08, 2021