The device does not clamp envelopes on the SendPro Mailstation

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Products affected: SendPro® Mailstation

Issue

The device does not clamp envelopes when you feed them.

Resolution

Restart the device

  1. Disconnect the power cord from the back of the machine.
  2. Wait ten seconds.
  3. Plug the cord back in firmly.
  4. Tap the power button

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UPDATED: August 18, 2021