Uninstalling DeviceHub in PitneyShip or PitneyShip Pro

It's best to uninstall DeviceHub before installing the new version.

• Windows
• Mac

Windows

1. If DeviceHub is currently running, right-click on the DeviceHub icon in the system tray (small icons near the clock) and select Exit.
2. Press Windows Key+R.
3. Type Control Panel and click OK.
4. Change View by: to Small icons.
5. Open Programs and Features.
6. Select DeviceHub.
7. Click Uninstall.
8. On the Uninstalling DeviceHub screen, click Uninstall.
   
9. Once DeviceHub has been uninstalled, click Finish.
   
10. Press Windows Key+R.
11. Type C:\ProgramData and click OK.
12. Delete the PB folder found in this directory.
13. Sign in to PitneyShip or PitneyShip Pro to download and install the latest version of DeviceHub. Refer to the instructions for your product:
    • Installing DeviceHub in PitneyShip
    • Installing DeviceHub in PitneyShip Pro

Mac

1. Right-click on the DeviceHub icon in your system tray and select Exit.
   
2. Press Shift+Command+A on your keyboard to open the Applications folder.
3. Right-click on the DeviceHub file and choose Move to Trash.
   
4. Press Shift+Command+C to open the hard disk directory.
5. Expand the Macintosh HD folder.
6. Expand the Users folder.
7. Expand the folder appropriate for your Mac’s Username.
8. Delete the PB folder.
9. Sign in to PitneyShip or PitneyShip Pro to download and install the latest version of DeviceHub. Refer to the instructions for your product:
   • Installing DeviceHub in PitneyShip
   • Installing DeviceHub in PitneyShip Pro