Ground rates are missing on the DM300C-DM475
The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground® on the DM300C-DM475.
Products affected: DM300c™, DM400c™, DM475™
Issue
The ground and parcel services are missing from the menu.
Cause
The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground®.
Resolution
Follow the instructions to use the new service, and to replace your presets and inscriptions.
UPDATED: July 10, 2023