Checking your credit limit or postage account balance

View balances and transactions online or by Meter.

Your Summary shows current balances for all Account Types, displayed at the top - total amounts due for payment, and total available balances to use for postage (Credit Lines & Prepaid Accounts). Select an account type from the Summary for details. 

 Billing Accounts - invoice amount due to pay for your lease, rental, service, supplies.
 Subscriptions - the amount on your last statements for software and services. 
 Credit Lines - your Purchase Power^® credit current balance and minimum amount due for payment; also available balance for use to pay for postage.
 Prepaid Accounts - current balance available for use if you prepay for postage using the Reserve Account or USPS^® deposits.

To see postage balances, transaction history and meter refills, go to Account Activity:

Account Activity consolidates your balance details for Credit Lines (Purchase Power^®) and Prepaid (Reserve Account) transactions on a single page. 

See account balances:

• Select the link at the top, Show account balances.
• View your total available prepaid balance and/or available credit that can be used to pay for postage, shipping and supplies.

View activity & meter refills:

• Show activity by Account Number, or select the checkbox for Prepaid accounts, Credit lines or both.
• Choose Activity Type: "Meter refills only", or "All activity" to show meter refills PLUS other activity, such as payments, purchases and credits.
• Use the calendar: select up to a 90-day date range to see transactions, refills, and postage added to meter.
• Download Report: select the link to view a PDF or CSV file of your transactions.

See balances and statements for postage accounts online by Account Type:
 Credit Lines (Purchase Power^®)
 Prepaid Accounts (Reserve Account or USPS^® deposit account)
 

Note: You will need to create your account to view transactions and balance details online.

METER - Select your model for steps to get balance details directly on your machine:

• mailstation™, mailstation2™ (K700, K7M0)
• DM100i^®, DM200L™, DM125™, DM225™
• DM300C™, DM400C™, DM450™, DM475C™ (G900, G905)
• Connect+^® / SendPro^® P-Series
  
• SendPro^® 300
• SendPro^® C Lite, SendPro^® C, SendPro^®+, SendPro^® C Auto (2H00, 8H00, 9H00)
  
  • Checking the postage available for printing envelopes on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
    
  • Determining how you spend your shipping label postage on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
  • "Sync your data" message on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

 See a breakdown of postage usage by month and by product: view your Pitney Bowes Analytics and Insights Report using your account.

Helpful information:

• Your Financials: Online Billing, Payments and Account Activity
• Need to create your account profile: view instructions.
• How do I... Your Account FAQs
• Find your Billing and Postage Balance Information Online
  

UPDATED: April 2, 2021