Check an Account Balance or Available Postage Directly on a Machine

Learn how to check your credit limit or postage account balance information online or directly on your meter.

Select your model for steps to get balance details directly on your machine:

tip icon See a breakdown of postage usage by month or by product: view your Pitney Bowes Analytics and Insights Report.


View activity & meter refills:Show activity by Account Number, or select the checkbox for Prepaid accounts, Credit lines or both.Choose Activity Type: "Meter refills only", or "All activity" to show meter refills PLUS other activity, such as payments, purchases and credits.Use the calendar: select up to a 90-day date range to see transactions, refills, and postage added to meter.Download Report: select the link to view a PDF or CSV file of your transactions.


UPDATED: August 8, 2022