August 20, 2025
Easier column selection in shipment reports
Shipment Detail Reports now organize fields into logical categories, making it faster to find and select relevant columns. Some column names have been updated for clarity, while existing saved and scheduled reports remain unaffected.
Where to view:
- Open a Shipment Detail Report.
- Click the Column Picker to view the reorganized fields.
User-level custom fields in shipment reports
Users can now add and manage up to 10 custom fields per form in Shipment Detail Reports. Custom fields can be filtered, viewed, and exported, giving more flexibility to organize and analyze shipment data.
Where to view:
- Open a Shipment Detail Report.
- Access the Column Picker or Global Filter to add or search custom fields.
August 6, 2025
Add stamp surcharges for full cost insight
Include surcharges on stamps to get a complete picture of your postage costs. These charges appear in Shipment Detail and Spend Summary Reports for better financial tracking.
How it works:
- Shipment Detail Report shows:
- Addl. Surcharges column including stamp fees
- Updated Total + Addl. Surcharges column
- Correct surcharge names in Addl. Surcharges Name column
- Spend Summary Report reflects stamp surcharges and updated total spend
Get precise delivery times with timestamps
Timestamps in key date fields improve delivery duration accuracy and enhance support with detailed tracking in Shipment Detail Reports.
How it works:
- Shipment Create Date and Delivery Date include timestamps (HH:MM:SS)
- Estimated Delivery renamed Carrier Estimated Delivery Date
Track carrier delivery with greater accuracy
Carrier Estimated Delivery Dates are calculated at parcel induction, providing a precise baseline to measure on-time performance and improve your delivery insights.
How it works:
- Shipment Detail Report:
- Late by column includes delays under one day (e.g., <1 day)
- Delayed by column shows Days: Hours: Minutes
- Sending Dashboard:
- Shipment Performance chart updates to reflect new delivery metrics
- Carrier & Services Dashboard:
- Delivery Performance by Carrier chart uses refined on-time calculations
- Delivery After Estimated Date chart shows sub-day delays for finer detail
July 24, 2025
Add stamp surcharges for full cost insight
Include surcharges on stamps to get a complete picture of your postage costs. These charges appear in Shipment Detail and Spend Summary Reports for better financial tracking.
How it works:
- Shipment Detail Report shows:
- Addl. Surcharges column including stamp fees
- Updated Total + Addl. Surcharges column
- Correct surcharge names in Addl. Surcharges Name column
- Spend Summary Report reflects stamp surcharges and updated total spend
Get precise delivery times with timestamps
Timestamps in key date fields improve delivery duration accuracy and enhance support with detailed tracking in Shipment Detail Reports.
How it works:
- Shipment Create Date and Delivery Date include timestamps (HH:MM:SS)
- Estimated Delivery renamed Carrier Estimated Delivery Date
Track carrier delivery with greater accuracy
Carrier Estimated Delivery Dates are calculated at parcel induction, providing a precise baseline to measure on-time performance and improve your delivery insights.
How it works:
- Shipment Detail Report:
- Late by column includes delays under one day (e.g., <1 day)
- Delayed by column shows Days: Hours: Minutes
- Sending Dashboard:
- Shipment Performance chart updates to reflect new delivery metrics
- Carrier & Services Dashboard:
- Delivery Performance by Carrier chart uses refined on-time calculations
- Delivery After Estimated Date chart shows sub-day delays for finer detail
July 10, 2025
Add password protection to cost accounts
Admins can enable password protection for selected Cost Accounts to safeguard sensitive financial data. Users will be prompted to enter the correct password when using a protected account.
Where to view:
- In the left menu, go to Manual Transactions
- Begin entering a new transaction
- In the Cost Account field, look for a lock icon next to password-protected accounts
- Select a protected account and enter the required password to proceed
- Admins can enable or manage password settings in the Admin Settings or Cost Account configuration page
Service Level Field has been renamed
To ensure consistency across reports and manual transactions, the Service Level field has been renamed to Rating Class Advanced. This field is now aligned with the Spend Summary Report and import template.
How it works:
- Open the Shipment Details Report.
- Add the Weight Break column.
June 26, 2025
Customize and reorder Group By columns
Rename and rearrange Group By columns in reports for personalized reporting. Updates carry over to exports and Favorite Reports.
Where to view:
- Go to Reports.
- Open View By settings under Sending or Receiving tab.
Track weights with new Weight Break field
Track shipment weights with the new Weight Break field in the Shipment Details and Spend Summary reports.
Where to view:
- Open the Shipment Details Report.
- Add the Weight Break column.
June 11, 2025
Customize fiscal periods for better reporting
Align reports with your internal financial cycles by setting custom fiscal periods that carry across dashboards, exports, and schedules.
How it works:
- Use Change Fiscal Year under Custom Range to set your start date.
- Reports, exports, and schedules follow your new calendar.
- Tooltips and filenames update automatically.
Track locker activity with a new detail report
Access the new Package Detail Report to view, sort, and export transaction-level locker data with robust filters and scheduling options.
How it works:
- Search by tracking number or filter by key dates like Received On or Delivered By.
- Sort, schedule, export, and save reports as favorites.
Gain more insights with new shipment filters
Analyze shipments in more detail using filters like label type, Employee ID, and Custom Fields, plus optional new columns.
How it works:
- Filter by label type, Employee ID, or Custom Field.
- Add columns like Spend Category and Lowest Rate Used.
- Use in reports and exports.
May 29, 2025
Ship Request data added to reports
Analytics reports include Ship Request data in the Shipping section to improve visibility into shipping activity and workflows.
How it works:
- New fields—Ship Request Number, Creator, and Create Date—are in the Shipment Details Report.
- Fields are off by default but can be added to exports and scheduled reports.
- Spend Summary Report supports grouping by Ship Request Creator.
- Only Ship Requests with created labels are included.
- Applies to future transactions only—no historical data.
May 15, 2025
Filter shipment reports by label type
You can now filter shipment reports by label type—Delivery, Return, or Void—for more targeted reporting and visibility.
How it works:
- In the Shipment Details Report, select the Shipments filter.
- A new Label Type filter appears with three options:
- Delivery Labels (default)
- Return Labels
- Void Labels
- This filter is only visible when Shipments is selected (not for All or Stamps).
- Several new fields can also be added to your report:
- Recipient email, phone, and country
- Shipper ID
- Residential status, return status, delivery confirmation, Saturday delivery
- Package dimensions
- These fields are not selected by default, but can be added to exports and scheduled reports (Excel, CSV, SFTP, or email).
New 'Weight Break' field for Stamps reports
The Shipment Details Report now includes a Weight Break column for Stamps shipments, giving you more precise tracking by weight category.
How it works:
- In the Shipment Details Report, enable the Weight Break column.
- Available for Stamps shipments only.
- Not selected by default, but can be added to Excel or CSV exports.
- Also available in scheduled reports via SFTP and email.
- Support for Shipments will be added in a future release.
April 30, 2025
Added cost fields in Shipment Details Report
The Shipment Details Report now includes additional fields like Carrier Adjustment, Total + Additional Surcharges, and Refund Amount, improving cost tracking. These fields are available for export in Excel and CSV formats, providing greater reporting flexibility.
Where to view:
- Go to Shipment Details Report
- New fields are available for export in Excel and CSV formats
April 16, 2025
New ‘recipient company’ field added
The shipment details report now includes a recipient company field. It’s off by default but available in Excel, CSV, and scheduled SFTP/email exports for added insight.
Save filters for favorite reports
When you create a favorite report, your selected global and top filters are now saved automatically—making it easier to run the same analysis again and again.
April 4, 2025
Smarter report names for easier tracking
Exported report names are now clearer, showing the report type, date range, and export time—making it easier to find exactly what you need in the Exports tab.
How it works:
Applies to Custom, Favorite, and Scheduled reports (Email/SFTP) in CSV or XLS formats. Naming includes Report Name/Type, Scheduled ID, Date Range, and Export Date/Time—displayed in your local time zone. File names can be 1–150 characters.
March 19, 2025
Standardized carrier service class names
To enhance consistency, we've standardized the carrier service class names across all reports and dashboards. This update eliminates discrepancies between Basic and Advanced categories, improving clarity and user experience.
Where to view:
- Go to the Sending Reports and Dashboards sections for the updated service class names.
- This update applies to SPE, Meter, SP360 Shipping/Stamps transactions, Manual Transactions, and Manage Surcharges.
Enhanced refill reports with ledger balance integration
PitneyShip Pro Shipping clients will now benefit from Refill Reports that integrate Shipping Ledger balances. The updated report offers full visibility of balance transactions, making it easier to track your financial data.
Where to view:
- Access the Refill Reports under PitneyAnalytics for the updated shipping balance data.
- New filters allow you to view Meter and Shipping transactions separately.
Enhanced report scheduling with local time zone display
Scheduling reports just got easier. You’ll now see the local time zone option when setting up report schedules, ensuring reports are delivered based on your specific time zone for greater accuracy.
Where to view:
- Go to Scheduled Reports to select your local time zone in the At this time dropdown.
March 6, 2025
Unlock new insights on carrier performance
Track Carrier Performance in the Shipment Details Report with new fields like 'First Scan', 'Is Late', 'Delayed By', and 'Estimated Delivery Date'. These are available for export and in scheduled reports.
Where to view:
On the Shipment Details Report screen, the following new fields are available:
- First Scan from Carrier
- Is Late
- Delayed By
- First Estimated Delivery Date
February 20, 2025
Optimize shipping costs with zonal insights
Zonal-level reporting now provides insights into your shipping zones, helping you make informed decisions and reduce costs.
How it works:
The new "Zone" field is added to the Spend Summary and Shipment Details reports. You’ll find zonal data and charts like "Average Weight," "% Packages," and "Avg Zone Carrier" under the Carrier and Services tab.
Tailor surcharges with job type rules
You can now apply surcharges based on specific Job Types for more flexibility in managing mailing costs.
Where to view:
Go to the Add Surcharge screen, under the Conditions section, to update the job type.
Custom field reporting for better analysis
Custom fields are now available in your Summary reports to provide more flexible and detailed data analysis.
How it works:
Fields like Receive, Edit, Deliver, and Pouch are now available in the "View by" options of Summary reports. Custom fields are visible based on user access.
Enhanced security with user policy logs
New audit fields for user policy acceptance are now available to strengthen security and compliance.
Where to view:
The new userPolicyAcceptance fields are available in Snowflake’s Audit Logging Collection, capturing user emails, IDs, and acceptance/rejection timestamps.
February 7, 2025
Automate Your Surcharges with Advanced Conditions
Fine-tune your pricing with granular surcharge control. Apply surcharges based on specific criteria and tailor your pricing to meet your exact needs.
How it works:
Under Add Surcharge Rules, in the condition drop-down, new filters have been added. You can apply surcharges based on specific criteria like Job IDs, Carrier Surcharges, and Carrier Extra Services.
Streamlined Manual Transactions: Add Job IDs
Manual transactions just got a whole lot more flexible. Add new Job IDs on the fly and take control of your tracking.
How it works:
Under Additional Options, newly added Job IDs will be reflected directly in the transaction details. This eliminates the need to switch screens and makes tracking and analysis easier, as the new Job IDs will be visible in reports and filters.
January 22, 2025
Enhanced spend summary reporting
Users can now compare historical data by Year and Quarter in Spend Summary reports under the Sending Reports tab. You can select up to 4 columns to compare across 2 or 3 time periods.
How it works:
- Go to Sending Reports > Spend Summary Reports.
- Click the Compare drop-down and select up to 4 columns.
- Compare across 2 or 3 time periods.
- Export the report in XLS or CSV formats.
ShipAccel shipment report
The Shipment Details Report now includes filters for Delivery and Return labels. You can also view a combined report for all spend types, with a new Spend Type column added.
How it works:
- Go to ShipAccel and open the Shipment Details Report.
- Apply filters for Delivery, Return Labels, and Spend Type.
- View and export the combined report.