Other features and benefits of PitneyTrack

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Automatic tracking and logging of incoming parcels into secure databases.
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Capture package details automatically with simple parcel barcode scanning.
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Mobile app that allows you to organise workflows in a way that is most efficient for you.
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Seamless integration with PitneyLockers for streamlined parcels distribution.

Simplifying your inbound parcel management


Our SaaS-based solution which is offered on a monthly subscription basis only with a 30-day free trial.

SendSuite Tracking

Deployed on a PC server. This solution can be purchased or leased.

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Learn more about the benefits of simplifying inbound parcel management and SendSuite Tracking

Enjoy this video overview or download this E-Book to learn more.

Download the E-Book
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University of Bath leverages SendSuite Tracking and appreciates the quality of product and aftercare.

"The best thing about Pitney Bowes is the quality of the product and the aftercare package. You get a good product with continued support afterwards."

- Jason Carpenter, Mail Services and Stores Manager


1. What is PitneyTrack Inbound?

PitneyTrack Inbound is an inbound parcel tracking solution that provides real-time tracking status and recipient details of inbound parcels as they move through an organisation. It establishes chain of custody, so you’ll know what came in, who it was for, and when it was delivered to the final recipient.

2. Who is PitneyTrack Inbound ideal for?

It's ideal for organisation with centralised shipping and mailing operations that need visibility and comprehensive tracking of incoming parcels and mail through delivery to the end recipient.

3. What are the benefits of mail center automation?

Mail center automation increases efficiency and productivity which leads to a more positive experience for parcel and mail recipients. With significant increases in parcel and mail volumes, mail center automation:

  • Eliminates manual data entry with simple barcode scans.
  • Reduces the likelihood of human error
  • Creates an accurate chain of custody, which reduces lost packages
  • Allows mail center employees to focus on other tasks

4. What information is captured with an inbound scan?

When an inbound parcel barcode is scanned, PitneyTrack Inbound automatically captures all relevant parcel information including, carrier, tracking number, and date received. You also have the option to add additional information including sender and recipient names, as well as add in comments or take a photo of the parcel.

5. How does inbound parcel tracking work?

PitneyTrack® Inbound is a tracking software that records a chain of custody for all your inbound parcels – from arrival to confirmed pickup. With barcode scanning, automatic notifications, and delivery documentation, PitneyTrack Inbound captures all the information needed for complete transparency, greater control, and full chain-of-custody reporting so you will always know what came in, who it was for, and when it was delivered to the final recipient.

For organisation that want to offer convenient 24/7 delivery, PitneyTrack Inbound seamlessly integrates with PitneyLockers Together, they provide full, end-to-end visibility for each package, matched with the confidence they’ll be delivered safely and securely.